Terms and Conditions

Monarch Therapies Terms of Service

Effective Date: 1/1/25

Welcome to Monarch Therapies! Please read these Terms of Service ("Terms") carefully before using our website, services, or scheduling a session. By accessing or using our website and services, you agree to be bound by these Terms.

Monarch Therapies offers counseling, coaching, and therapeutic services focused on transformative healing and mental wellness. Our services may include, but are not limited to, one-on-one therapy, group sessions, workshops, intensives and retreats.

By engaging in services with Monarch Therapies, clients agree to:

• Attend scheduled appointments on time or provide advance notice of cancellations.
   
• Provide accurate information about their health, mental health history, and any relevant concerns to facilitate effective treatment.
   
• Follow the guidance and recommendations given during therapy or coaching sessions.
   

We respect your privacy. All personal information shared with Monarch Therapies will be kept confidential, except in cases where disclosure is required by law, such as instances of harm to yourself or others, or where there is a court order.

• Payment for services is due prior to or at the time of the session unless otherwise agreed upon.
   
• Fees for services will be communicated before any sessions are scheduled and may vary based on the type of service or package selected. When using insurance, it is the client's responsibility to ensure that they are knowledgeable of their covered benefits, and they are subject to their member responsibility.  At times, the amount owed will be found out post service when the claim is processed.  The client will be informed of their amount and billed accordingly.
   
• Refunds for services are available under certain conditions. Please contact our office for more details
   

The services provided by Monarch Therapies are not a substitute for medical care. Clients should consult a healthcare provider for medical diagnoses or treatments. Our services focus on emotional and psychological wellness, and the effectiveness of therapy may vary by individual.

For virtual or online services, clients agree to:

• Ensure they have access to the necessary technology for online sessions (e.g., internet, camera, and microphone).
   
• Maintain confidentiality in their environment during online sessions to ensure privacy.
   
• Acknowledge that online therapy may have different limitations compared to in-person therapy.
   

• Our website may contain links to third-party websites, services, or applications that are not owned or controlled by Monarch Therapies. We are not responsible for the content, privacy policies, or practices of any third-party websites.
   
• By using such third-party links or services, you acknowledge that Monarch Therapies is not liable for any interactions or issues that arise from such use.
   

• All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Monarch Therapies and is protected by intellectual property laws.
   
• You may not copy, reproduce, or distribute any content from the Monarch Therapies website without prior written consent.
   

• Monarch Therapies uses cookies and other tracking technologies on our website to enhance user experience and analyze site usage. Cookies may collect information such as browser type, IP address, and browsing history.
   
• By using our website, you consent to the use of cookies. You may adjust your browser settings to refuse cookies, but please note that some features of the website may not function properly if cookies are disabled.
   
• For more information on how we collect, use, and protect your data, please review our Privacy Policy.
   

Either party may terminate the therapeutic relationship at any time. We recommend discussing the decision in advance to ensure a smooth transition and provide appropriate referrals if needed. More information can be found in our client onboarding materials. 

To the fullest extent permitted by applicable law, Monarch Therapies, its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities arising from your use of the services, even if Monarch Therapies has been advised of the possibility of such damages.

The total liability of Monarch Therapies, if any, arising from the use of our services shall be limited to the amount you have paid for the specific service giving rise to the claim.

While we make every effort to provide high-quality therapeutic services, Monarch Therapies does not guarantee specific results or outcomes. Clients are encouraged to seek medical or other professional advice as needed and are solely responsible for their personal decisions regarding therapy.

Monarch Therapies reserves the right to modify these Terms at any time. Any changes will be posted on this page with an updated effective date. By continuing to use our services after the update, you accept the revised Terms.

If you have any questions or concerns about these Terms or the services we offer, please contact us at:

Monarch Therapies

485 Wildwood Parkway Ste 3

Ballwin MO 63011

314-252-8220

info@monarch-therapies. com